boilerplate closed question branching question⏎
complex sentene checking for feelings buffer⏎
business slang citation build goodwill⏎
chartjunk branching question build goodwill⏎
branching question common ground channel overload⏎
chronological resume blind ads clustering⏎
blocking build goodwill buying time with limited agreement⏎
common ground body language clustering⏎
business-ese closed (defensive) body position collection letter⏎
collection series case citation⏎